Privacy Policy for Evoa

Last Updated: January 5, 2026

At Evoa (accessible from evoa.life), we are dedicated to protecting the privacy and security of our customers. This Privacy Policy describes how we collect, use, and protect your information when you purchase hard products from our online store.

1. Information We Collect

To process your orders and provide a smooth shopping experience, we collect:

  • Personal Information: Name, email address, delivery address, and phone number.

  • Order Details: Information about the products you purchase and your transaction history.

  • Payment Information: Payment details processed through secure gateways (e.g., SSLCommerz, bKash, or Credit/Debit cards). Note: We do not store your card or wallet PINs on our servers.

  • Technical Data: IP address, browser type, and device information used to access our site.

2. How We Use Your Information

We use the collected data for the following purposes:

  • Order Fulfillment: To process your order, verify your identity, and deliver products to your doorstep.

  • Communication: To send order confirmations, shipping updates, and respond to customer service requests via phone or email.

  • Marketing: With your consent, to notify you about new arrivals, discounts, and promotions.

  • Security: To prevent fraudulent transactions and ensure the safety of our platform.

3. Sharing Your Information

As an ecommerce business, we share necessary information with trusted third parties:

  • Delivery Partners: We share your name, address, and phone number with our courier partners (e.g., Pathao, RedX, Steadfast, or others) to ensure product delivery.

  • Payment Processors: Your data is shared with secure payment gateways to complete transactions.

  • Legal Requirements: We may disclose information if required by the laws of Bangladesh or to protect our rights.

4. Data Retention and Security

  • Security: We use SSL (Secure Socket Layer) encryption to ensure that your data is transmitted safely.

  • Retention: We keep your personal information only as long as necessary for the purposes outlined in this policy or as required by law.

5. Cookies

Our website uses cookies to enhance your browsing experience, remember your cart items, and analyze site traffic. You can choose to disable cookies through your browser settings, though some features of the site may not function properly.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you.

  • Request corrections to any inaccurate data.

  • Request the deletion of your account and personal data.

7. Compliance with Local Laws

This Privacy Policy is governed by the laws of Bangladesh, including the Digital Security Act and other relevant e-commerce regulations.

8. Contact Us

For any questions, concerns, or requests regarding your privacy, please contact us at:

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